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by benogorek
2445 days ago
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Looks like a good overview but I'm surprised it didn't cover process control charts, since they are easy to make and specifically for detecting the situation where the world has changed in a meaningful way (e.g., a machine is malfunctioning). The book "Understanding Variation: The key to managing chaos" by Donald Wheeler has a cult following and exalts control charts in the business and manufacturing world. Parts of it are a little goofy but I do think it does a good job making a simple tool useful for practitioners. I knew someone who loved that book and taught corporate workers to throw literally all data into control charts. For instance, instead of doing a t-test, just string out the data in order of the classes and see if the points go outside the lines. I thought it was lazy, but if you're going to have one tool then I guess you could do worse than the control chart. |
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Are you aware of people in the IT-Ops domain who use control charts?