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by mandelbrotwurst 2451 days ago
Are you getting traffic? You'll need that to get sales.

Who is your target customer? Trying to imagine myself as a non-technical exec type looking at this:

"with AI enrichment of contacts" What does this mean? Sounds vague and scary.

Send a text message in 15 seconds with code? I can already send a text message in 3 seconds manually! Also, I've been reading this for 30 seconds and it sounds complicated and technical! Will I have to hire developers for this? In that case, why not just use Twilio? They have billboards! And at a glance their prices look a lot lower.

I dislike the "Y" over "Why" in "Y not trust us". Is this supposed to be cutesy text speak or something?

Why are there separate "Help" and "Support" links in the footer that go to the same contact form? This is frustrating. I was hoping the "Help" link would have more information. Consider an FAQ. Specifically, I noticed that you offer tracking on e-mail sends, which sounds valuable, and made me wonder whether you are either also supporting e-mail sends, or can somehow integrate with my other services that are sending e-mails in order to provide this logging, in which case I'd want to know how that works.

Note: I've never built a startup, but I've worked for a few.

3 comments

I second almost everything here. Mainly:

> "with AI enrichment of contacts" What does this mean? Sounds vague and scary.

and

> I dislike the "Y" over "Why" in "Y not trust us". Is this supposed to be cutesy text speak or something?

I'm a former CTO of a startup and Senior Engineer at another now. I don't want to work with anything with spelling errors and I have ABOUT 30 seconds to investigate new SASS services and since I don't immediately understand what you offer, I'd just move on.

It's all fixable though, Im sure.

Thank you for your valuable feedback
Forgot to mention, we're getting about 100 visitors a day organically for now
Thank you for your valuable feedback