[JetezLeLogin]

In a nutshell I'm spending most or all of my time using the tools (keeping up with a queue) not working on them. To work on them I need either permission to fall behind in the queue (probably not an option) or someone else to cover for me. I'll probably pursue that latter option.

[abledon]

that's like something out of Kafka. It would be fitting to incorporate Kafka, the technology, into your solution .