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by PhasmaFelis
2460 days ago
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If I ordered an expensive item, the seller or the shipping company chose to mail it through a jurisdiction where the item was illegal, and it was confiscated, I would 100% expect them to take responsibility for replacing my item immediately. They can wrangle the cost back from the confiscators on their own time. I don't see this as any different. Square took on the responsibility to deliver this woman's money, and it has failed in that responsibility. Exactly how they failed should not be her problem. They need to make it right. |
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