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by mantlepro 2460 days ago
In addition to HTML, extra care should be taken for plain text rendering as well. Many users disable HTML and images to minimize tracking and malware. I'd definitely prefer a well formated plain text email with the option of viewing in the browser or email client if desired.
2 comments

Or, a “degraded” HTML, basically an HTML to markdown converter, that keeps text-like formatting and drops things like images, scripts, and the like.
Most ESPs offer some kind of html -> text rendering. Most suck.

Mandrill's was OK, and so far, so has Postmark.

But nothing beats a hand crafted text template.

Or, a “degraded” HTML

No, plain text will do just fine.

I absolutely agree that plaintext email should be kept alive, but is it really "many" for 99% of companies? I'd be shocked if anyone I know told me they disable html emails, even when I do it myself most of the time.