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by commandersaki
2462 days ago
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I worked in Amazon which has a similar view to on-call to Google. Usually one person is on-call for the team for a cycle of every week or fortnight. There is also a "follow the sun" model wherein another team in has your nights covered. I do recall that SWEs also had the responsibility of being on-call, since teams are usually a mix of SWEs and SREs. Naturally a team with a high ops load was shit and made your life hell. After my time there, I vowed never to do on-call unless it was after hours and specifically for emergency response. My opinion is - if there's an issue during work hours, the leads or the entire team should be on it - and collectively fix it. Anyway, Google has written a bit about this in their SRE book: https://landing.google.com/sre/sre-book/chapters/being-on-ca... |
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