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by seangransee 2457 days ago
Dave actually wasn't the one who pushed the button. I was the button-pusher in this particular outage :)

It sucks being the one who caused an outage, but having a culture where people put blame on the process rather than the person takes away a lot of the stress and naturally motivates people to solve the core issue as quickly as possible. The points in the post about psychological safety and underlying systemic causes of an outage are spot on.