[vollmarj]

As a longtime segment customer, I am excited to see this exist. Segment's product is fairly good but their pricing model is really bad. We recently ran into an issue where they were billing us for almost 10x the number of users we were actually tracking. It was a nightmare that required a few months of back and forth with their support trying to get it fixed. In the end, they gave us a partial refund for the overages but we had to do a lot of technical work to resolve the issue ourselves.

It would be nice to have an open source alternative that doesn't get you locked into an unpredictable pricing model that you have very little control over.

[soumyadeb]

Some of our initial pilots had similar problems. Segment's pricing also doesn't work when you have a lot of free users. That(and privacy) are the two pain points we hope to address with this.

Happy to help you try this out if you want (please email [e-mail]). We are behind on number of integrations (vs segment) and features but we will catch-up. And hoping to get community support on that.