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by mattbreeden 2452 days ago
This was great to get an email about since doordash does not let users delete accounts. You can only 'deactivate' in a way that is easy to 'reactivate'. If I would have actually been allowed to delete my account many months ago when I asked maybe I wouldn't have had my information leaked.
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My doordash got hacked a year ago when they did not have a special call center set up. I had no choice but to file a support ticket into the void (which was even more difficult since I did not have access to my account so I had to use a public contact form). I always suspected a breach since the account had a unique password and was only used on my personal phone which I was still in possession of. I wonder if they are just now getting around to disclosing that breach?

I did not hear back from support for 3 months (no exaggeration). I asked that they delete my account back then so you can imagine my delight to receive more security-related correspondence from this company today.