[YooLi]

Feels like there are some pieces missing from the story.

This isn't a "we won't approve your app because it's not following the app guidelines" rejection or an app stuck in review purgatory. (I once had an Apple TV app stuck in review for 10 weeks before it magically was approved with no changes from me.) This is a "your account did something it shouldn't have done" flag. The whole account is suspended for an alleged infraction of "App Store Review Guidelines’ Developer Code of Conduct". Did your account do contract work on other "spammy" apps or similar? Even if you worked on completely different apps, it's not unprecedented for Apple to just blow the whole account up if it's in any way tied.

Edit to add Code of Conduct:

5.6 Developer Code of Conduct Please treat everyone with respect, whether in your responses to App Store reviews, customer support requests, or when communicating with Apple, including your responses in Resolution Center. Do not engage in harassment of any kind, discriminatory practices, intimidation, bullying, and don’t encourage others to engage in any of the above. Customer trust is the cornerstone of the App Store’s success. Apps should never prey on users or attempt to rip-off customers, trick them into making unwanted purchases, force them to share unnecessary data, raise prices in a tricky manner, charge for features or content that are not delivered, or engage in any other manipulative practices within or outside of the app.

[matwood]

> Did your account do contract work on other "spammy" apps or similar?

This is a good question. I've seen the stories before where a person who had normal apps did contract work on scam apps in the same account, and then wonder why their account ends up in review.

[fluder]

No, in account only FSNotes for macOS and iOS. macOS version updates without problems

[xnyan]

I'm not aware of the details. but from my (admittedly non-empirical data) that this experience is not uncommon. When Apple thinks there's a problem, big applications are more likely to get quick communication from Apple and small ones get tend to get drawn-out silence.I hear about it from friends, coworkers and my own experience.

This makes sense in a realpolitik way - Apple has a monopoly on mobile app profits. Where else can you go? Apple is not trying to smash small devs, but they also know they have very little pressure to provide great service to small devs.

[bdcravens]

> big applications are more likely to get quick communication from Apple and small ones get tend to get drawn-out silence

Don't most companies provide better response time to larger customers?