Hacker News new | ask | show | jobs
by shawnz 2458 days ago
> When they're tipped via apps, they don't even get to keep them.

I thought the only one still doing this was DoorDash, and they reversed it after the recent backlash?

1 comments

It's nebulous. Apps that employ(/contract/whatever) their delivery drivers separately from the restaurant have a clear picture, but when you leave a tip on a site like Seamless the money goes to the restaurant. You certainly hope the restaurant is distributing that to the staff, but you don't know for sure.
It's not nebulous, the policies are very clear. Tips 100% go to the driver on every network except Doordash [1].

[1] https://www.huffpost.com/entry/tipping-policies-delivery-ser...

Interesting, in my experience (in NYC) Seamless and the like absolutely do not employee the delivery drivers. They are employed by the restaurants. Though apparently in some areas they do employ drivers:

https://ny.eater.com/2016/4/14/11433288/seamless-delivery-dr...

In NYC at least my comment is still true. When Seamless does not employ the driver, you do not know where your tip is going.

I also don’t particularly know if a restaurant pays tips to their wait staff when I pay a bill with a credit card.
Yep. Both good reasons to tip cash.
Tipping cash doesn't provide any guarantee either. For example mandatory tip pooling is legal in many places.