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by MountainDrew 5629 days ago
I think it really depends on your market. Sites like Facebook or Flickr depend on having a huge community, so offering free accounts makes sense. Others, such as the one described in the article, are hurt by all the resources it takes to support the free users when those resources really should be used to draw in more paying customers. Like all business models, I think you just have to ask your self if the freemium model is a good fit for your current product or not.