[avip]

But they do go away. They go straight away to a vendor which is very likely to address them faster, and with more competent resources, than you and your team (or, if that sound insulting - me and my team). They become covered with that famous someone else's problem field

[SkyPuncher]

> They go straight away to a vendor

This argument only works until you reach a certain size or security requirements.

At the end of the day, if it's critical to the business it doesn't matter what the paper says, you're still responsible for any damage to the business from a bad vendor.

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It's just like car manufacturers, nobody cares that Takata was actually responsible for faulty airbags. They simply know their GM vehicle has a dangerous recall.

[derefr]

But, at that same “certain size”, shareholder value for your company becomes something influenced mostly by making your value-chain upstream/downstream partners happy, not by making the eventual customers of your product/service happy.

Rather than thinking about GM’s perspective, think about Takata’s perspective: they screwed up making an airbag, but everything was fine because they outsourced their audit to GM, so indeed it was “GM’s responsibility.” On top of that, GM is still happy to treat them as a partner.

Now imagine that instead of some random third-party supplier, Takata was a division of GM, selling to a different division of GM. The same considerations still apply from the Takata-as-division’s perspective, even though nominally they’re part of a company of that “certain scale.”