How is understanding someone’s needs trivial? There are so many factors that determine need. Many that I would never reveal to a stranger. Needs vary substantially just based on demographics. A 60 year old needs more than an 18 year old. A single parent with two kids needs less than two parents with two kids. A family of 8 needs more than a family of 3. A short person needs fewer calories than a tall person. Etc etc.
But I may be rare in my inability to understand people’s needs without any data. I don’t know much about warehouse workers. I need much more information than an astroturf ad on Instagram/new outlet tells me.
Right, that’s kind of the point of the thread. That is one side and not based on facts. It’s important to consider those communications with reality to assess what change should be made.
Only considering my needs as I say them without any further context will likely lead to inefficient decisions.
But I may be rare in my inability to understand people’s needs without any data. I don’t know much about warehouse workers. I need much more information than an astroturf ad on Instagram/new outlet tells me.