[rimunroe]

If I'm misreading your comment and it's not actually a sarcastic summary of the article, I'm sorry.

To me, this article doesn't sound like a rant by someone who profoundly hates process. Ignoring all their complaints about Jira & Confluence's notoriously clunky UIs, the person isn't complaining about process itself. They're complaining that the process the tools encourage is substantially worse than the process they had with other less-rigid tools.