[tipalink]

Couldn't agree more. And it's not just customer service. So many workers are chronically underpaid in the US because wages simply haven't kept up with the cost of living. Some people are "working" and barely getting paid at all (all those side hustlers, artists, content creators, etc.) I'm working to bring tipping to web pages to apply that same solution (subsidize income with tips) to the digital creator economy (see my handle dot com).