[unsined]

I'm taking this thread as an opportunity to pay Comcast a review I owe them as I recently became a first time customer with them:

Comcast may have the best deal in most areas by virtue of monopoly, but I can guarantee you that the average customer ends up paying more. I agreed with a rep on $60 per month for just internet, nothing else. The bill comes and it's $83 with basic TV and a service charge. How they did this was they sent me a text message with a link to an agreement and asked if "everything looks right". Being on my cell phone and on my lunch break I just wanted to get it over with and said yeah.

They also assume you want somebody to come over and plug in your modem and rent you a router. I explicitly said no to this, but they signed me up for installation anyway.

I'm convinced Comcast institutionally trains reps to steer sign ups in this way.

I was refunded eventually, but it still cost me time to dispute billing.

[cwkoss]

File complaints with any state and local govt agencies that will listen. SOS, ATG, UTC, etc.

The more complaints they have, the more regulators are empowered in taking action.