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by ubercow13
2463 days ago
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I took over a customer who previously only got answers over email in 1 week, and they were useless crappy answers even then. When I started slacking them they got useful answers in 1 minute and the customer was much happier. My point is that even if the customer feels they can only get an answer in 1 week so they don’t expect any more than that, that feels shit especially if the answer sucks. |
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