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by oh_boy 2462 days ago
Not sure what exact experience you made with the GitLab support but I can tell you our experience is different. It took over two months to resolve a license request we made to their support (or sales team) with multiple pushes from our side, every week. There are bugs with the CI system like an issue with the cache retrieval when multiple jobs run in different pipelines parallel to each other, that is actually blocking us from using the cache to it's meant extend and that was issued in 2016. You will find a dozens of those tickets.

Just some examples. Wouldn't say GitLab is the heaven on earth GitHub isn't. It just has it's own, different issues.
1 comments
joshlambert 2462 days ago
Hi - I'm sorry for the experience you had. I'm the PM for our Runner team, and we're focusing our next milestone purely on fixing some high priority outstanding bugs, that have been open for longer than they should have.

Is this the issue you are referring to about the cache issues? https://gitlab.com/gitlab-org/gitlab/issues/21409 If so, it seems like it got lost in our triage system, I've set appropriate labels so now it should get the appropriate visibility.

link
oh_boy 2462 days ago
The one your referencing is related or the same issue. The very first mention of the problem I found with my initial search probably a year ago was the following issue from 2016, which is the one I'm watching:

https://gitlab.com/gitlab-org/gitlab-runner/issues/1151

link