[whamlastxmas]

I also tried to freeze my credit and their website required me to put something in the mail. I did, including sending copies of various documents, and never got any response. I have the same issue with one of the credit reporting bureaus. They refuse to give me my legally required free credit report despite multiple attempts and mailings.

[Animats]

Remember that "freecreditreport.com" is a scam.

The real FTC-mandated free site is "https://www.annualcreditreport.com".

[cpeterso]

They should have used a .gov site to reduce phishing risk.

[whamlastxmas]

Yep I use that one

[colejohnson66]

IANAL and I have not tried this, but have heard of it working: would sending a letter threatening a lawsuit get their attention?

[whamlastxmas]

I would have to get an actual lawyer with a lawyer's letterhead for them to care, probably. I don't really want to spend hundreds of dollars to get my free credit report.

[colejohnson66]

Would you still need a lawyer if you went to small claims court? Or would that be extortion?

[whamlastxmas]

I don't have damages to sue for.