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by danShumway 2475 days ago
I'm seeing a couple of comments on here to the effect of, "what did you expect when you started asking companies to screen/moderate content?"

This is not a good example of screening being impossible to do, or being too subjective to nail down. Facebook moderated the video on largely neutral terms; not asserting that abortion was right or wrong, just that the claims the video made were scientifically false. It should be the type of fact-check that Republicans can get behind: objective and verifiable.

This specific story isn't that Facebook can't fact-check, it's that ultimately Facebook is willing to define neutrality based on what Lawmakers are complaining about at the moment. It is specifically Facebook's commitment to "neutrality" in this case that makes it easy for biased groups to manipulate the platform.

I'm pretty sympathetic to the idea that increased calls for global moderation may have unintended side effects, and on average I tend to disagree with people who conflate neutral tools with complicity. But this particular story is definitely evidence in the opposite direction -- that Facebook is not opinionated enough, and that a commitment to avoiding even the appearance of bias can lead companies to make ineffective, gutless moderation decisions.

2 comments

I'm pro-life, and I agree with the fact check. I don't like Facebook being partisan, which is exactly what this looks like.
> This specific story isn't that Facebook can't fact-check, it's that ultimately Facebook is willing to define neutrality based on what Lawmakers are complaining about at the moment.

No, for me it's that what constitutes "neutrality" shifts with the powers that be, and in this case it shifted quickly; because abortion is an issue that facebook doesn't care about, it was willing to go with a scientific consensus, but when a politically powerful person insisted that the scientific consensus wasn't "neutral" it abandoned it.

We're watching the process of moderation in real time, not watching the corruption of a process that has never existed: of neutrality creation that is entirely independent of power. The solution isn't that Facebook isn't cleaving the the standards you hold to be objective enough. That's just kicking the can down the road. Get enough power to dominate Ted Cruz, and you can get him to delete the video yourself.

edit: I'm not against Facebook moderating their platform, but they should have all of the editorial responsibilities and liabilities that come with that. Which, instead of this process happening informally, puts it into the justice system where standards can be publicly agreed upon.

> I'm not against Facebook moderating their platform, but they should have all of the editorial responsibilities and liabilities that come with that.

I read the first part of your post as an argument that the actual definition of neutrality is prone to bias and corruption, and that politicians can't be trusted to define what is and isn't neutral.

Given that reading, I don't understand how adding legal liability would help keep Ted Cruz from subverting moderation efforts or redefining what neutrality means. Wouldn't that just give him more ammo to throw at Facebook when he claims that they need to to adhere to a constantly changing standard?