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by mrweasel
2477 days ago
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Thinking in terms of "conversion rates" feels to me like the reason why we're in this mess. Email to me isn't about conversion and advertising newsletters. It's about written information, so there's no reason to even support HTML, in most cases. Arguably there's situation where an image will help in conveying information, or where a table will make information more readable. There's no situation where CSS is required. |
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Formatting lists or indented quotes (also common in “normal” email usage) using white spaces and other semi-arbitrary characters is tedious and brittle.
The “rich text” features of HTML email definitely improve readability and understanding when used with restraint.