| HN Mirror

Y	Hacker News new \| ask \| show \| jobs


	by Thorentis 2474 days ago
	This is intentionally misleading. Sure, "legally" it might be accurate , but is that what a customer would be expecting if a listing says the accommodation has air conditioning? AirBnB should provide accurate representations of accommodation, regardless of the legal definition. The listings are not legal documents - they exist to inform customers what they will be getting for their money. And if AirBnB knowingly misleads customers (despite adhering to legal definitions) then they could (in some countries) be liable under consumer protection laws.

1 comments

privateSFacct 2474 days ago

The accommodation had A/C, just not in every room. I've rented AirBnB's like this. You are out all day, come home, turn on AC in bedrooms and go to sleep. Not everyone puts AC into their kitchen, dining room, living room, bathrooms etc etc.

You are going to sue AirBnB over this?

link

Thorentis 2474 days ago

Ah didn't realise full context in this specific case. I was referring only to "a fan legally constitutes an aircon". So, if the only thing in an AirBnB is a fan, saying it has aircon is misleading.

link

privateSFacct 2474 days ago

The point here is that this guest is misleading everyone and the media is eating it up. Airbnb says that the hosts description of the place was reasonable. It had AC. It just didn't have it in every room the guest wanted. This is not a "fan is AC" - and airbnb never said that, this (spoiled) guest did. What airbnb is saying is some rooms have AC is AC. While that could be argued, the headline should reflect that.

If you're just reading the headline easy to get it wrong. But these "outrage" stories often have another side.

link

dandv 2472 days ago

No. The Airbnb rep said EXACTLY that, as seen in the screenshot.

Context: I'm the OP's roommate. See my detailed reply at https://www.reddit.com/r/digitalnomad/comments/d1i53n/its_10....

link