[robbyt]

I'm honestly surprised there was only one team in charge of UX for the AWS gui.

It always felt like each product did their own UX because of all the various inconsistency between different areas. I don't have any examples off-hand, but anyone who's used it would probably agree with me.

For the record, I think the AWS GUI is sufficient, but not very good. If you login to GCP, see that feedback button in the upper right on each page? Product managers have emailed me back asking for more information, or explaining features when I've used that feedback button.

[whoisjuan]

It's definitely not a single team in charge of the UX. UX is a centralized department but each team can get UX Managers, UX Designers, and UX Researchers. The headcount for those roles come from each individual organization.

Nowadays there's a workflow to ship new consoles and big features that require UI changes but there are still many consoles built on the legacy design system and designing or improving those is pretty hard. The right decision is to migrate those consoles to the design system but that is a painful process.