My experience is exactly inverse to yours. IMO Azure's documentation, in general, is far superior to AWS's. And my experience with Azure support has been stellar.
Azure’s documentation is plentiful, which is good, but it’s also confusing (the same topic might be covered in different ways among two pages, some of it will likely be obsolete because last week the interface changed again, etc...) which is bad.
> some of it will likely be obsolete because last week the interface changed again, etc...) which is bad.
One of the problems with the Azure documentation is that the API endpoints are versioned (?api-version=yyyy-mm-dd) but the documentation doesn't make it easy to find the relevant version or see the differences between versions.
The interfaces don't change if you pin to a version.
I've been deep diving on Azure for awhile (and have worked extensively with AWS and GCP in the past) and in general I find both Amazon and Azure's docs to have the plentiful but confusing problem. Google's documentation is slightly different... I can never seem to find what I'm looking for but when I do it's comprehensive and complete, but then I can't find it again the next time I need it.
The big pain point with Azure is wrapping your head around Active Directory and AD IAM if you come from a non-AD world. I still vastly prefer Amazon's IAM system to Azure's (Google's is just a confusing mess and needs to be redesigned.)
Knowledge management is hard.