[underwater]

The example I ran I to the other day was so typical of AWS. I was trying to set a monthly budget for my account but the "Continue" button was greyed out. After staring at every field for a long, long time (and attempting to undisable the button through the dev tools) I realised that the value of "80" in the percent usage trigger field was not in fact a pre-populated value, but a value in the "placeholder" field. I needed to manually enter a value (and chose to enter "80").

This is not just bad UX, this is the territory of never even bothering to sit down with someone to see how they might use the product. Amazon love to tout their focus on the customer and amazing leadership principles, but they sure produce some mediocre experiences.