[mnm1]

People pay for an awful product. What incentive do they have to improve? None. It's not just aws. All Amazon products are this way. Two day shipping comes a week later if it comes at all. Products are cheap knockoffs that break and when you return them they close your account. Aws is aws: you know you're getting ripped off but someone else is paying the bill and aws has convinced them that the service is worth it. It's not but it'll take a week to migrate away to another provider and we can't afford that. Never mind that we're losing an hour each day in productivity. Perception is everything and perception is on their side.