[hashbrown7]

I work for a government department that condones the "cover-up" culture. We maintain a website and monitor web analytics, yet we never report on areas where the site is doing poorly or could use some improvement. We report on the metrics that do not really measure ROI.

As a result, the website never improves or really evolves with the current trends in web development. It really makes me wonder about the usefulness of having a website if the cover-up culture is valued more than accurate reporting, even if that reporting isn't always the story that upper-management would like to hear.