[jerrysievert]

my favorite anecdote for this was kozmo.com - one person in the office would order a pint of ice cream, it would come 30 minutes later, followed by a cascade of ice cream orders and delivery people showing up to the office.

induced demand, and somehow they didn't make it up in volume.

[seidleroni]

I really miss Kozmo. I remember showing the service to my dad and us testing it out by ordering one of the harry potter books shortly after it came out and a pint of Ben & Jerry's.