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by fredley 2484 days ago
In my head, it went like this:

Mgmt: Can we do this? Eng: Yes, but... Mgmt: [Tunes out after Yes] Do it

Saying 'No' instead of 'Yes, but' is hard but a really valuable ability.

1 comments

I've seen that work out the opposite way, where “Yes, but” gets the part after “but” listened to, and “No, because” with a reason that isn't really a can’t be done reason but a cost to consider gets you not only ignored on the specific point but also frozen out of being involved in business and upper management contact because you are seen as projecting an air of laziness/inflexibility.