[codingdave]

That isn't what I meant. Admittedly, I can see why it was read that way, so let me clarify the larger point:

As a PM, you need to listen to your entire community, not one person. Whether they politely request something and wait, or whether they are excessively persistent, that is still just one request. And unless you only have a handful of customers, you need some consensus from the entire community that the request is a good one before saying "Yes", and getting to work on it.