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by trollsund 2486 days ago
> Really, any respectable company...

Here's the issue. From my perspective, Google used to be a respectable company, but through automation of customer handling and service they've elected to accept negative consequences and impact for customers - which isn't a very respectable position to take in my book.

2 comments

You say "elected to accept" but I'd like to correct you - they designed their company that way by choice and they continue knowing at worst, one day, one of their lawyers will attend court and be told what new things are required to be compliant. Then, at worst, their lawyers will haggle over the details. Then they will change things within that one jurisdiction.
When has Google as an ad company not had these problems and been “respectable”?