[quanticle]

This may sound crazy, but I'm OK with a request falling through the cracks if it was not important enough for the requester to follow up with me.

This sounds great in theory, but in practice it turns into an asshole filter (https://siderea.livejournal.com/1230660.html). In other words, what you've just done is create a set of incentives that reward the most obnoxious people with your attention, and starve those who politely wait. In time, those who politely wait will write you off as a flake, and then you'll wonder why everyone who contacts you obnoxiously sends three e-mails, four slack pings and an after hours text message for good measure.

[codingdave]

I did not mean to give that impression. I clarified a bit in another comment, but I was not talking about rewarding people for poor behavior as much as avoiding taking all incoming requests as "To Be Done", simply because the request arrived.