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by PopeDotNinja 2481 days ago
In case you don't know, if you are a premium Google customer paying for a service, you can talk to someone. I've had a couple of times where I needed support and was able to speak with a person. I don't know if those options exist for free tier customers.
2 comments

This is misleading. The support only exists to solve anything to do with accounting or payments.

Google banned a couple of startups in our accelerator because they had interns with integrated sign-in and Google bans all related accounts with absolute impunity.

The customer service said they can only help with billing and also note that you can't even access the settings page to get your pin or phone number.

If your register again, Google will process your payment and ban you immediately after that due to related accounts. This is in their terms and conditions.

With chrome auto sign in , it's becoming easier for them to find related accounts.

> Google banned a couple of startups in our accelerator because they had interns with integrated sign-in and Google bans all related accounts with absolute impunity.

Can you expand on that? I'm not sure I understand.

If your account is related in any way to a banned account, your account would be terminated immediately and there is no way to salvage anything in your account. People lose their entire life's worth of data overnight and there is no way to dispute it. I hope to interview these people and write a blog post

Also note, the ban and suspension of your account including everything related to you is for your entire life!

> premium Google customer paying for a service

And what is the best way to become part of such group while at the same time paying as little as possible?

Also, if for some reason Google decides to simply block/ban my account as a whole (so I can't login), how will I be able to contact them in order to even say "hey, I am that premium customer"?

(serious questions, I rely on Gmail and have always been afraid of simply losing it)

Take a look at the cheapest storage option. It's something like $20/year 100GB. I signed up when my storage needs exceeded about 10GB. Your mileage may vary.