[ska]

Jira projects massively benefit from a PM who is an expert user, or another expert user involved in care-and-feeding of the projects, in my experience. Just throwing a bunch of developers at it and hoping ... doesn't lead to a good time.

[clairity]

yes, i've set up jira for a few teams (as a pm), and developers, designers, and other users generally have been surprised at how low-friction jira can be.

custom workflows can add automated state management and notifications where appropriate for your dev practices without restricting what you can do. then a little light process on top (who does what with issues in which states, i.e., assuming ownership by the team) glues it all together.