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by erowtom 2481 days ago
> 2. If your keyboard breaks, Apple will replace it free. The newer gen keyboards generally don't break.

This is not true. My keyboard broke and has been replaced with the same generation keyboards. I asked the apple store about it before they start any reparation, they told me they would never replace with a newer generation. (MacBook Pro 2018, a few weeks after Apple introduced the new butterfly keyboards.) I am located in Paris, France, if it matters.

1 comments

You’re not missing out on anything. I have the latest revision of the butterfly design and already had to send in for replacement. The design is useless and none of their bandaid fixes make it reliable.