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by theseanstewart 2490 days ago
I would reconsider the "Unlimited Emails" offering for the "Ultimate" $100/mo plan. Assuming you're using SES, a customer sending 1,065,000 emails would cost ~$100. All it takes is one person to abuse it before it's costing you big money.

On the surface, "Unlimited" sounds great, but your target market is developers that know the cost of sending emails. This may result in the opposite effect as it signals your model may not be scalable if there's not enough low usage accounts to subsidize the additional costs of sending emails.

2 comments

Thank you for your insight!

I'm still figuring out the pricing so I'll keep this in mind!

The even greater problem with sending email is that your platform will immediately and comprehensively be abused by spammers.

To make your email woes go away, I would recommend using MailChannels [1] rather than SES or SendGrid because MailChannels has a built-in anti-abuse layer that will send you a webhook whenever a bad user is detected. SES will just terminate your account, which probably isn't what you want. Also, at high volume, MailChannels costs less.

[1] Disclosure: MailChannels is my company.

not just emailing. any service that could theoretically be utilized by spammers/scammers will be. (Source: my own SaaS)