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by akor 2490 days ago
I personally struggle with how I'd use the Zapier integration (thinking as a customer/client) but I think that about other services. We tried to do a RingCentral / Pipedrive mashup and couldn't make it work the way we wanted (got 75%+ there).

If you don't mind what is the usage like? Did use-cases emerge you hadn't considered. Has it been a headache from a support standpoint? Lastly, are customers confused when you say yes we integrate with X but in order to use it you have to use/purchase Zapier? Again thank you!