[lokedhs]

I don't know why you suggest I'm unaware. I'm completely in agreement with you.

You might have thought I was making excuses for them. On the contrary, they clearly never designed a system to delete data because the mere idea of actually deleting information associated with a user is so alien to them that they never even thought of it.

[Nextgrid]

Apologies - I guess I was in the wrong state of mind when I read it yesterday as now it appears completely clear what you meant.

[lokedhs]

Actually, when I read my original message, I can see how it can be mistaken for making the opposite statement.

I usually try to be as clear as possible, but when it comes to that company I just don't see how anyone could be apologetic for them, so I never read my own post from that perspective.