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by mlyle
2494 days ago
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See, I view these as valuable cues as to what's immediately expected. "Tom, finish that report by Friday" is a command. Commands are useful. Only the most critical objections can be tolerated. "Tom, I need that report by Friday" is a statement of a requirement and has a minimal opening for a discussion about how to meet your need. "Tom, can you please get me that report by Friday?" opens the door to more discussion. If Tom has a big problem with getting you the report by Friday, you can talk about it. "Tom, would you like to write this Friday's report?" --- now we're open to discussion of Tom's preferences, but he's still expected to give them in a respectful fashion with expected context and reasons. |
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Oh, but actually, maybe that's the case, I'll pay more attention to the reaction if someone "doesn't like" to.