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> If you are being throttled, that's obviously not increasing availability in any meaningful sense, so, no, it's not. What would be a plus for users would be adding capacity. Not performing the contractually agreed service is the exact opposite of "increasing availability".

Adding capacity is easy to say, but can be hard to do. Where I live, the city council basically won't permit new towers; whatever licensed spectrum on the towers we have is the capacity.

Trying to frame this as a contractual issue is a losing battle. Nowhere ever did someone contractually promise you a meaningful speed to an unknown destination at a consumer approachable price. Certainly, it's not transparent, and that's reason to be upset.