[nostalgk]

Yeah, agreed. Even places I've worked with wonderful internal IT still have problem users who can't figure videoconferencing, or have damaged/misconfigured their device in a way that prevents it.

It often comes down to the one person who actually knows the specific flavor of videoconferencing walking around and fixing everything for everyone, and everyone remote just mumbling and leaving the meeting.

As I work at an Apple shop, I wish Apple would come up with some decent videoconferencing application that would work with our Apple TVs and MacOS (no, Facetime does not count, neither does Zoom and it's glaring vulnerabilities)

[LeonM]

Video conferencing is a problem that cannot be solved with software alone. I like to call it the 'last meter problem', as video conference issues are almost always caused by crappy consumer grade equipment.

Wireless routers are the biggest culprit. Convince people to use a wired connection and be amazed how much better video conferencing suddenly becomes.

[rightbyte]

It's probably a software problem at heart though, if you include firmware level. Since VGA-connectors went out of fashion I'm still to use a projector that Just Works without having to use it 10 times before figuring out all its quirks.