[npunt]

Yes I snapped mine within an hour after delivery. It may have been too tightly tensed (tho I did check with the app and it was fine), or it may have experienced stress during shipment. Whatever the case, did not instill confidence. Never rode the bike enough to have much experience with long term reliability, but found the 11-speed IGH didn’t have enough range to cover SF hills appropriately, and shifting wasn’t reliable even after tuning several times - why they chose to implement as a mechanical pulley instead of precise internal system is beyond me. Big purchase regret all around.