[scrollaway]

Do you consider messaging history as mentioned to be in scope? I'd love to be able to quickly refer to emails, convos etc. And the best CRMs do let you keep track of people based on conversations.

I get you that getting the data in is difficult though. A lot of API work. This is one thing where if you were open source and had a plugin / provider API people could contribute. I certainly would.

[ksun]

Emails is definitely a straightforward thing to do. SMS is also pretty possible. For really interesting use0cases like Messenger, the difficulty becomes more of collecting and storing user permissions. I recently came tooling like https://github.com/Schmavery/facebook-chat-api