[skellera]

Very terrible.

Had a terrible experience with them when they started their tax service (first year of it). I let them know they had the wrong format for Hawaii tax IDs and they told me I was wrong and to go somewhere else because I didn’t know what I was doing.

Turns out they had their shit wrong. Glad it happened so I realized how trash their company was. Thankfully I was able to make them delete my account.

[fourstar]

Can you post the conversation with all personal information redacted, please? Very curious to see how this went down.

[skellera]

Sorry, I just looked and I don’t have the chat transcript. Only thing I have is the support email response after I asked to cancel my account because of the service I received from the chat support. I wish I kept it though. They were extremely rude and I was thrown off by how bad it was.