[ksun]

Automation is definitely an area I've thought a lot about -- it's the most common feature request by far. If you actively use your calendar, Dex does a reasonable job of integrating your calendar events with your records. Email is on the roadmap.

We've built the Chrome extension as a temporary substitute, but full automation is definitely the eventual vision. Unfortunately the more interesting channels (Messenger / Facebook) don't have accessible APIs so integrating with them has been an ongoing challenge. Would appreciate any automation suggestions as you try it out!