[alaskamiller]

Why Slicehost sucks and you should use Linode:

1. Slicehost makes you prepay 3 months to get started. Linode charges month to month with discounts if you prepay.

2. Slicehost does not prorate if you decide you don't like the service. Ie. Try it for 1 week and the rest of those three weeks are lost. Linode prorates on a daily basis, whatever you don't use they give you the money back.

3. Slicehost customer service is slow and more reliant on the community boards. Linode responds to emails within 8-10 hours.

4. Slicehost does not give you as much RAM (which is a lot more valuable). Linode gives you 15% more.

5. Slicehost's web admin is clumsy and crappy. Linode has a very useful admin that does everything from host management to network/cpu graphs to account management.

[gexla]

Points 1 and 2 are outdated. Point 3 is not a fact. Where does Slicehost policy say that they will only respond to email after 10 hours? Just because it happened to you does not say it happens every time. Just simply say their customer service is not as good. Point 4 is not helpful because there are many more variables to take into consideration when pricing a VPS. And anyways, Slicehost has an option for 4 GB of RAM. Linode only has an option for 2880 GB of RAM. Doesn't that mean that Slicehost gives you much more RAM? I realize you probably mean something different, but you did not explain yourself. Point 5 is opinion.

[alaskamiller]

Point 1 and 2 were valid as of May 5th of this year. In my multiple correspondences it took over a week before they finally relented on reinstating my account just so that I can see it run out instead of getting my money back. But now that you point it out they've updated the ToS, Slicehost sucks a bit less than I had thought.

Point 3 was a comparison of response rates in customer service. Linode has been consistently faster in response time for both tech and billing response. My billing inquiries to Slicehost and my tech inquiries had longer turnaround.

Point 4 was a comparison of product offerings. Linode doesn't list a 4Gb memory option but I'm sure you can ask them for it but this wasn't in contention.

Point 5: I can flesh this out into paragraphs. Would that make you feel better?

[mjwest10]

Actually these are very valid points. FYI I think he means that Linode gives you more memory for the same price as slicehost. At any rate check out this linode review for more details: http://www.linodereview.com

[kashif]

Down mod because this thread is about something else.

[alaskamiller]

Thanks. What's your email? I want to make sure to double check with you what I want to write next time on a public website.

[kashif]

I did not mean any offense.