[coldtea]

"We understand" is worse than "we get it".

The latter implies more empathy and is less formal and patronising.

Also "unusual" hints more at "eccentric". Bjork is unusual. Brian Wilson had a mental illness...

You could go out and spell it out: people with mental issues, or disabled, or whoever you like to include.

[Gik]

Thanks, coldtea for your interest and help with the wording, I'll consider it absolutely.