[archon]

There's another Voyager episode in which Tuvok is temporarily blinded and he tells the computer to turn on the tactile interface so he can work on a computer console. So even 25 years ago before everyone had a touchscreen in their pockets, it was obvious that touch screens wouldn't be great for all situations.

[ringshall]

And of course there’s the comment in ‘All good things’ by Dr. Crusher when she says she can’t believe how they got by with 2D controls in the old days, and how the current holographic controls were much easier to use.

So, Star Fleet made the same transition as the US Navy, from a touchscreen to 3D tactile controls.