[acdha]

> In this case, it's not because they have to discount, it's because it's their reputation that takes the hit for Uber taking too long to deliver.

I haven’t used UberEats but at least with GrubHub/Eat34, this was a big problem and they would routinely lie about it, hoping most people won’t call the restaurant to learn that “the kitchen is busy” meant “your food has been waiting for a driver for 45 minutes”.